In order to capitalise on the eCommerce opportunity, retailers need to go beyond the basics of an easy-to-navigate website, unique products and outstanding customer service to delivering an omni-channel experience.
Today’s increasingly tech-savvy consumers expect to be offered a
range of channels and touchpoints that are seamlessly integrated to
deliver a consistent and congruent buying experience, regardless of
whether it is delivered online, in-store, on a mobile device, tablet or
anywhere else.
The eCommerce Conference, to be held 16 - 18 April 2013, will feature more than 60 expert speakers
across the conference and exhibition, including 25 international legends
of the industry willing to share the secrets of their success.
The event will bring together Victoria’s largest gathering of eCommerce suppliers, with many fascinating case studies of companies that are leading the way in leveraging the digital revolution to grow their business and access new markets.
The line-up includes such notables as:
- Peter Cobb, Co-Founder of eBags.com – one of the USA’s largest online retailers
- Pinny Gniwisch, Founder, Ice.com
- Ish Patel, Group Omni-Channel Director, Aurora Fashions and many more.
Visit the eCommerce Conference & Expo Melbourne website at www.ecomexpomelbourne.com.au
No comments:
Post a Comment