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What's the Future Shapers program and why were you selected to take part?
The AIPC Future Shapers program is designed for Senior Leaders with over 7 years of experience in convention centre management. I would fortunate to be asked to apply whilst on maternity leave in 2021 with the intent to bring my learnings back to the business when I returned from maternity leave in Feb 2022.
For 9 months, 14 senior leaders of the AIPC community and industry went through an intensive leadership program that is intended to accelerate the leadership skills of the participants and ultimately pitch ideas that help design and solve some our industries challenges.
The program was delivered in three overlapping phases:
Through the program we have been able to connect with some incredible people that we wouldn’t have had the opportunity without this program. The network and connections we now share will be lifelong and I know together we will keep advocating for our industry and ensure we continue to create strong career pathways for our people.
What are three things that you have learnt about yourself during the Future Shapers program?
Diversity and cross functional teams are key. Diverse thought and leadership is what creates great things. To quote cathy o’dowd one of our incredible speakers “You need a small group of people who have a HUGE vision”. I really feel the inaugural future shapers cohort really embodied this given our varied experience, navigating through timezones and our day jobs.
Secondly listening to our people and customers continues to be king. We carry a great of responsibility in ensuring our customers are able to continue to meet and achieve their desired event outcomes which so many are tied to legacy, sustainability and of course revenue generating activities to support our business and theirs in their continued operations.
In terms of our people, events have returned back quicker than expected and we have all had to continue to monitor and measure the health and wellbeing of our people. We also know so many have left our industry so we need to continue coming together to ensure our career paths remain attractive and desirable to the current and future generations.
Tell us what you pitched as your idea to help benefit the AIPC community?
I would love too – here is a little teaser from our pitch at the AIPC conference recently.
For 35 years there have been a number of event core systems available to convention centres however there has not been a single disrupter to take the industry to the next level with greater ability to connect, collaborate and provide customers with self service tools.
We all deserve…
One platform that provides an integrated turnkey solution for all events
You deserve one centralized platform for all information and real time communication and collaboration
Your teams deserve efficiency
Your customers deserve to be able to self service and stay connected
Everyone deserves EventShaper!!
EventShaper is a collaboration and event management platform and client portal, built by venue experts for event management professionals.
EventShaper provides integrated, end to end services including booking, communication, event design and account management planning tools using real time data, so you and your clients stay informed, organised, and connected — all in one place.”
The benefits of EventShaper to Convention centers are:
• Reduced costs for multiple licensing
• Increased revenue through effective yield management
• The ability to scale up by adding services such as registration, hotel accommodation or virtual events.
• CRM Automation
EventShaper will unite the industry by elevating the customer experience through best practice tools.
It's time to be part of the change!
#evnetshaper #bethechange
If you’d like to hear more about the eventshaper journey and next steps please feel free to reach out to me!
You met with a number of mentors, what was a standout quote that has stuck with you?
Bigger is not better, its smaller and smarter!
How do others get involved in the program?
The next application for the Future Shaper program is due to be released in September 2022, each centre may nominate up to 2 senior leaders from their businesses to apply. Please keep a look out! I will be joining the AIPC Taskforce who will oversee the program and its next cohort which will be incredibly rewarding and I look forward to continuing to contribute to the community.
The AIPC Future Shapers program is designed for Senior Leaders with over 7 years of experience in convention centre management. I would fortunate to be asked to apply whilst on maternity leave in 2021 with the intent to bring my learnings back to the business when I returned from maternity leave in Feb 2022.
For 9 months, 14 senior leaders of the AIPC community and industry went through an intensive leadership program that is intended to accelerate the leadership skills of the participants and ultimately pitch ideas that help design and solve some our industries challenges.
The program was delivered in three overlapping phases:
- Phase 1 – Lecture series
- Phase 2 – Mentoring
- Phase 3 – The Industry Challenge
Through the program we have been able to connect with some incredible people that we wouldn’t have had the opportunity without this program. The network and connections we now share will be lifelong and I know together we will keep advocating for our industry and ensure we continue to create strong career pathways for our people.
What are three things that you have learnt about yourself during the Future Shapers program?
Diversity and cross functional teams are key. Diverse thought and leadership is what creates great things. To quote cathy o’dowd one of our incredible speakers “You need a small group of people who have a HUGE vision”. I really feel the inaugural future shapers cohort really embodied this given our varied experience, navigating through timezones and our day jobs.
Secondly listening to our people and customers continues to be king. We carry a great of responsibility in ensuring our customers are able to continue to meet and achieve their desired event outcomes which so many are tied to legacy, sustainability and of course revenue generating activities to support our business and theirs in their continued operations.
In terms of our people, events have returned back quicker than expected and we have all had to continue to monitor and measure the health and wellbeing of our people. We also know so many have left our industry so we need to continue coming together to ensure our career paths remain attractive and desirable to the current and future generations.
Tell us what you pitched as your idea to help benefit the AIPC community?
I would love too – here is a little teaser from our pitch at the AIPC conference recently.
For 35 years there have been a number of event core systems available to convention centres however there has not been a single disrupter to take the industry to the next level with greater ability to connect, collaborate and provide customers with self service tools.
We all deserve…
One platform that provides an integrated turnkey solution for all events
You deserve one centralized platform for all information and real time communication and collaboration
Your teams deserve efficiency
Your customers deserve to be able to self service and stay connected
Everyone deserves EventShaper!!
EventShaper is a collaboration and event management platform and client portal, built by venue experts for event management professionals.
EventShaper provides integrated, end to end services including booking, communication, event design and account management planning tools using real time data, so you and your clients stay informed, organised, and connected — all in one place.”
The benefits of EventShaper to Convention centers are:
• Reduced costs for multiple licensing
• Increased revenue through effective yield management
• The ability to scale up by adding services such as registration, hotel accommodation or virtual events.
• CRM Automation
EventShaper will unite the industry by elevating the customer experience through best practice tools.
It's time to be part of the change!
#evnetshaper #bethechange
If you’d like to hear more about the eventshaper journey and next steps please feel free to reach out to me!
You met with a number of mentors, what was a standout quote that has stuck with you?
Bigger is not better, its smaller and smarter!
How do others get involved in the program?
The next application for the Future Shaper program is due to be released in September 2022, each centre may nominate up to 2 senior leaders from their businesses to apply. Please keep a look out! I will be joining the AIPC Taskforce who will oversee the program and its next cohort which will be incredibly rewarding and I look forward to continuing to contribute to the community.
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