Thursday, 3 December 2020

2020 HM Awards Winners Revealed at Gala Black Tie Event in Sydney

The winners of the 2020 HM Awards for Hotel and Accommodation Excellence, presented by Sealy Posturepedic, have been announced at a gala black tie event in Sydney for 216 people in person and broadcast live to over 2000 across the region.

For the 18th time in 2020, the HM Awards, held on Nov 27, recognised the biggest and brightest stars in the accommodation industry across Australia, New Zealand and the South Pacific, from individuals to properties, departments, brands and chains.

HM Awards Chief Judge and Founder, HM magazine's Editor-In-Chief, James Wilkinson, said this year was more important than ever to recognise the hard work and dedication of so many individuals and teams.

“HM was proud to produce and present the 2020 HM Awards, particularly one that has been the most challenging in history for the Australasian accommodation industry,” he said.

“We received over 1,000 entries for the 2020 HM Awards, only slightly down on 2019, and amongst them were so many stars from this amazing industry.

“The entries this year – from chefs to housekeepers, five-star resorts and apartment hotels – were incredible and it was terrific to see so many staff and properties highlight so many achievements in challenging times,” Wilkinson said.

Winners were announced in 48 categories at the 2020 HM Awards on the night and major gongs went to Accor (Hall of Fame, New Zealand General Manager, Service to the Community, Australasian Hotel and Asia-Pacific Hotelier), InterContinental Hotels Group (Service to the Industry, Australian General Manager and Accommodation Chain),

Marriott International (South Pacific General Manager and Service to the Community), Quest Apartment Hotels (Service to the Community and Accommodation Chain), Hilton (Hotel Brand and Australasian Hotelier), Ovolo Group (Hotel Brand) and Hamilton Island (Australasian Hotel).

“Once again this year, the HM Awards recognised some of finest staff and hotels in the world and especially in 2020 they should be very proud of these amazing achievements,” Wilkinson said.

There was a panel of over 30 judges for the 2020 HM Awards, from leading travel editors to airline executives, hotel industry consultants, and for the peer-voted major awards, the leading VPs, CEOs and COOs of hotel chains across Australasia and Asia-Pacific.

On the night, guests at the event in person at Hyatt Regency Sydney and those watching live from across the Asia-Pacific region were treated to an exciting show that included not only the 48 HM Awards being handed out, but over an hour of live entertainment with stellar performances by the Boys in the Band and The Diamonds.

The 2020 HM Awards were able to proceed thanks to the support of the event's major partners, including the presentation partner Sealy Posturepedic, co-hosts AHS, Intrust Super, Torrens University Australia and the Blue Mountains International Hotel Management School, and entertainment and AV partner Foxtel Business.

Other key sponsors included Assa Abloy, Dyson and Honeybadger, while supporting companies included Accolade Wines, Gage Roads, S.Pellegrino and Acqua Panna, Time Out Australia, Travmedia, Vittoria, Wayfarer and Withersworldwide. Support also came from leading industry bodies the Accommodation Association and Tourism Accommodation Australia.

A full list of winners from the 2020 HM Awards for Hotel and Accommodation Excellence presented by Sealy Posturepedic can be found below.

2020 HM AWARDS WINNERS

1: SERVICED APARTMENT PROPERTY
Sponsored by Sealy Posturepedic
WINNERS:
-Adina Apartment Hotel Bondi Beach, NSW
-Quest Orange, NSW
HIGHLY COMMENDED:
-Pullman Quay Grand Sydney Harbour, NSW
-Silkari Suites at Chatswood, NSW

2: ECONOMY HOTEL
Sponsored by Accommodation Association
WINNER:
-Brassey Hotel, Canberra, ACT
HIGHLY COMMENDED:
-Adabco Boutique Hotel, Adelaide, SA
-Breakfree Alexandra Headland Beach, QLD
-ibis Styles Hobart, TAS

3: MIDSCALE HOTEL
Sponsored by Blue Mountains International Hotel Management School
WINNERS:
-Atura Adelaide Airport, SA
-Mantra Epping, VIC
HIGHLY COMMENDED:
-Four Points by Sheraton, Central Park, NSW
-Little National Hotel, ACT

4: UPSCALE HOTEL
Sponsored by ahs Hospitality
WINNER:
-Crowne Plaza Sydney Coogee Beach, NSW
HIGHLY COMMENDED:
-Ovolo Nishi, ACT
-Pan Pacific Melbourne, VIC
-Peppers Silo Launceston, TAS

5: UPPER-UPSCALE HOTEL
Sponsored by Assa Abloy Global Solutions
WINNER:
-Riley, a Crystalbrook Collection Resort, QLD
HIGHLY COMMENDED:
-QT Sydney, NSW
-The Calile Hotel, QLD
-The Westin Perth, WA

6: LUXURY HOTEL
Sponsored by Dyson
WINNERS:
-Park Hyatt Sydney, NSW
-Sofitel Sydney Darling Harbour, NSW
HIGHLY COMMENDED:
-Mayfair Hotel, SA
-The Ritz-Carlton, Perth, WA

7: AUSTRALIAN LODGE
Sponsored by Tourism Accommodation Australia
WINNER:
-Peppers Cradle Mountain Lodge, TAS
HIGHLY COMMENDED:
-qualia, QLD
-Ramada Resort by Wyndham Dinner Plain, VIC
-Saffire Freycinet, TAS

8: BUSINESS HOTEL
Sponsored by Intrust Super
WINNERS:
-Hilton Sydney, NSW
-Hotel Realm, ACT
HIGHLY COMMENDED:
-Pan Pacific Melbourne, VIC
-The Westin, Perth, WA

9: RESORT
Sponsored by Blue Mountains International Hotel Management School
WINNERS:
-InterContinental Hayman Island Resort, QLD
-qualia, QLD
HIGHLY COMMENDED:
-Byron at Byron, a Crystalbrook Collection Resort, NSW
-Sofitel Noosa Pacific Resort, QLD

10: HOTEL INTERIOR DESIGN
Sponsored by Sealy Posturepedic
WINNER:
-The Ritz-Carlton, Perth, WA
HIGHLY COMMENDED:
-Hotel Chadstone Melbourne, MGallery by Sofitel, VIC
-Peppers Cradle Mountain Lodge, TAS
-Wildlife Retreat at Taronga, NSW

11: BOUTIQUE HOTEL
Sponsored by HoneyBadger Technologies
WINNERS:
-Ovolo Woolloomooloo, NSW
-Wildlife Retreat at Taronga, NSW
HIGHLY COMMENDED:
-Lancemore Lindenderry Red Hill, VIC
-The William Inglis, MGallery by Sofitel, NSW

12: NEW HOTEL
Sponsored by Sealy Posturepedic
WINNER: Wildlife Retreat at Taronga, NSW
HIGHLY COMMENDED:
-Hotel Chadstone Melbourne, MGallery by Sofitel
-Quest Orange, NSW
-The Ritz-Carlton, Perth, WA

13: MEETINGS AND CONFERENCING PROPERTY

Sponsored by Blue Mountains International Hotel Management School
WINNERS:
-Hyatt Regency Sydney, NSW
-Sheraton Grand Sydney Hyde Park, NSW
HIGHLY COMMENDED:
-PARKROYAL Melbourne Airport, VIC
-Sofitel Sydney Wentworth, NSW

14: REGIONAL PROPERTY
Sponsored by ahs Hospitality
WINNERS:
-Byron at Byron, a Crystalbrook Collection Resort, NSW
-Fairmont Resort & Spa Blue Mountains, MGallery by Sofitel, NSW
HIGHLY COMMENDED:
-Sheraton Grand Mirage Resort, Port Douglas, QLD
-voco Kirkton Park Hunter Valley, NSW

15: DAY PA
Sponsored by Intrust Super
WINNER:
-Waldheim Alpine Spa, Peppers Cradle Mountain Lodge
HIGHLY COMMENDED:
-One&Only Spa, Emirates One&Only Wolgan Valley
-The Ritz-Carlton Spa, The Ritz-Carlton, Perth, WA
-Ubika Day Spa, Fairmont Resort & Spa Blue Mountains, MGallery by Sofitel, NSW

16: HOTEL BAR
Sponsored by Gage Roads
WINNERS:
-Republic Tavern, Mantra Epping, VIC
-Zephyr, Hyatt Regency Sydney, NSW
HIGHLY COMMENDED: 
HENNESSY Rooftop Bar, Mayfair Hotel, SA and Songbird Bar & Lounge, The Ritz-Carlton, Perth, WA

17: HOTEL RESTAURANT

WINNERS:
-Hardy's Verandah Restaurant, Mount Lofty House, SA
-Nineteen at The Star, The Star Gold Coast, QLD
HIGHLY COMMENDED:
-Alibi Bar & Kitchen, Ovolo Woolloomooloo, NSW
-Me-Gal, Wildlife Retreat at Taronga, NSW

18: TECH HOTEL
Sponsored by Foxtel
WINNER:
-Little National Hotel Canberra, ACT
HIGHLY COMMENDED:
-InterContinental Hayman Island Resort, QLD
-Mount Lofty House, SA
-The Ritz-Carlton, Perth, WA

19: NEW ZEALAND HOTEL
Sponsored by Dyson
WINNER:
-The Rees Hotel, Queenstown
HIGHLY COMMENDED:
-Hilton Queenstown Resort & Spa
-Ramada by Wyndham Queenstown Central
-Sofitel Auckland Viaduct Harbour

20: NEW ZEALAND REGIONAL PROPERTY
Sponsored by ahs Hospitality
WINNER:
-Peppers Parehua Martinborough
HIGHLY COMMENDED:
-Craggy Range Winery Cabins, Hawke's Bay
-Hilton Lake Taupo
-Novotel Tainui Hamilton

21: NEW ZEALAND LODGE
Sponsored by AHICE
WINNER:
-Grand Mercure Puka Park Lodge, Coromandel Peninsula
HIGHLY COMMENDED:
-Huka Lodge, Taupo
-The Farm at Cape Kidnappers, Hawke's Bay
-Wharekauhau Country Estate, Palliser Bay

22: FIJIAN PROPERTY

Sponsored by Withers Worldwide
WINNER:
-Fiji Marriott Resort Momi Bay
HIGHLY COMMENDED:
-Club Wyndham Denarau Island
-Kokomo Private Island
-Sofitel Fiji Resort and Spa

23: SOUTH PACIFIC PROPERTY
Sponsored by HoneyBadger Technologies
WINNER:
-Pacific Resort Aitutaki, Cook Islands
HIGHLY COMMENDED:
-Ramada Resort by Wyndham, Vanuatu
-St Regis Bora Bora Resort, French Polynesia
-The Stanley Hotel and Suites, Papua New Guinea

24: MARKETING CAMPAIGN
Sponsored by Wayfarer
-WINNERS:
-Ovolo Hotels (Wonder. Full)
-Quest Apartment Hotels (On The Road Again)
HIGHLY COMMENDED:
-Accor Pacific (Salute to Australian Healthcare Heroes)
-Minor Hotels (Together Again)

25: ENVIRONMENTAL PROGRAM
Sponsored by Sealy Posturepedic
WINNERS:
-Accor Pacific (Single Use Plastics Program)
-Wildlife Retreat at Taronga (Environmental Initiatives)
HIGHLY COMMENDED:
-Crystalbrook Collection (#ResponsibleLuxury)
-Little National Hotel (Environmental Initiatives)

26: CONCIERGE
Sponsored by Wayfarer
WINNERS:
-Enrico Angeletti, Pullman Adelaide, SA
-Stefanie Wee, The Ritz-Carlton, Perth, WA
HIGHLY COMMENDED:
-Ian Frenkel, Sofitel Sydney Darling Harbour, NSW
-Jonathan Farrugia, Brisbane Marriott Hotel, QLD

27: HOTEL CHEF
Sponsored by TimeOut
WINNERS:
-Corey Hume, The Rees Hotel, Queenstown, New Zealand
-Jim Choi, Mount Lofty House, SA
HIGHLY COMMENDED:
-Kenny Tse, Ovolo Nishi, ACT
-Sefanaia Vakacokasai, The Westin Denarau Island Resort and Spa, Fiji

28: FOOD AND BEVERAGE ASSOCIATE
Sponsored by Accolade Wines
WINNERS:
-Justin Do, Hilton Auckland, New Zealand
-Nicole Wright, Holiday Inn Melbourne on Flinders, VIC
HIGHLY COMMENDED:
-Liinaa Berry, Mount Lofty House, SA
-Philomen Joe Poovaiya, Hyatt Regency Sydney, NSW

29: HUMAN RESOURCES ASSOCIATE
Sponsored by ahs Hospitality
WINNERS:
-Jennifer Roach, View Hotels, Australia
-Simon Tufrey, Wyndham Destinations Asia-Pacific
HIGHLY COMMENDED:
-Deborah Cunningham, Fairmont Resort and Spa Blue Mountains, MGallery by Sofitel, NSW
-Nicole Downs, Ovolo Hotels, Australia

30: SALES AND MARKETING ASSOCIATE
Sponsored by Intrust Super
WINNERS:
-Allison Roberts, TFE Hotels, Australia
-Javed Shameem, Marriott International Hotels and Resorts, Fiji
HIGHLY COMMENDED:
-Christine Lee, Ovolo Hotels, Australia
-Marie Heritage, InterContinental Sydney, NSW

31: COMMUNICATIONS ASSOCIATE

Sponsored by TravMedia
WINNERS:
-Chiara Dichiera, The Ritz-Carlton, Perth, WA
-Jodi Clark, TFE Hotels, Australia
HIGHLY COMMENDED:
-Chris Logan, Wyndham Destinations Asia-Pacific
-Sarah Davis, Pier One Sydney Harbour, NSW

32: FRONT OFFICE ASSOCIATE
Sponsored by Blue Mountains International Hotel Management School
WINNERS:
-Dakotah Bishop, Sofitel Auckland Viaduct Harbour, New Zealand
-Luis Oviedo Vergara, Four Points by Sheraton Sydney, Central Park, NSW
HIGHLY COMMENDED:
-Benjamin Kiss, Wildlife Retreat at Taronga, NSW
-Jessica Sykes, The Star Gold Coast, QLD

33: FINANCE ASSOCIATE
Sponsored by Intrust Super
WINNERS:
-Lester Adams, IHG Western Australia
-Wendy Van Der Walt, Accor New Zealand
HIGHLY COMMENDED:
-Chloe Nguyen, Ovolo Hotels, Australia
-Shannon Shi, Melbourne Marriott Hotel, VIC

34: REVENUE MANAGEMENT ASSOCIATE
Sponsored by Blue Mountains International Hotel Management School
WINNERS:
-Fready Goenawan, Ovolo Inchcolm and Ovolo The Valley, Brisbane, QLD
-Joanna Millwater, View Hotels, Australia
HIGHLY COMMENDED:
-Gillian O'Keefe, Pullman Sydney Airport
-Rosalind MacDonald, Crowne Plaza Sydney Coogee Beach

35: HOUSEKEEPER
Sponsored by ahs Hospitality
WINNERS:
-Sharleen Wells, ibis Styles Kingsgate, VIC
-Tiffany Egan, Crowne Plaza Surfers Paradise, QLD
HIGHLY COMMENDED:
-Christian Tapia, Pullman Quay Grand Sydney Harbour, NSW
-Irina Rynne, Sheraton Grand Mirage Resort, Port Douglas, QLD

36: HOTEL ENGINEER
Sponsored by HoneyBadger Technologies
WINNERS:
-Paul Raju, The Westin Denarau Island Resort and Spa, Fiji
-Warren Franks, InterContinental Sydney Double Bay, NSW
HIGHLY COMMENDED:
-Cameron Wells, Mantra Esplanade, QLD
-Gerard Johnston, DoubleTree by Hilton Perth Northbridge, WA

37: RISING STAR
Sponsored by Intrust Super
WINNERS:
-Ashleigh Robertson, The Westin Melbourne, VIC
-Jadene Croft, Ayers Rock Resort, NT
-Stephanie Scott, Pullman Sydney Airport, NSW
HIGHLY COMMENDED:
-Amanda Miyagusuku, Novotel Queenstown Lakeside, New Zealand

38: ASHLEY SPENCER SERVICE TO THE INDUSTRY AWARD
Sponsored by HM Magazine
RECIPIENT:
-Leanne Harwood, InterContinental Hotels Group

39: SOUTH PACIFIC GENERAL MANAGER
Sponsored by Sealy Posturepedic
WINNER:
-Neeraj Chadha, Marriott International Fiji and Samoa
HIGHLY COMMENDED:
-Justin King, VOMO Island Fiji
-Marcus Niszow, Pacific Resort Hotel Group;
-Vincent Macquet, Sofitel Fiji Resort and Spa

40: NEW ZEALAND GENERAL MANAGER

Sponsored by ahs Hospitality
WINNER:
-Jo Finnegan, Hotel St Moritz MGallery by Sofitel, Queenstown
HIGHLY COMMENDED:
-Jamie O'Donnell, Oaks Wellington Hotel
-Mark Rose, The Rees Hotel, Queenstown
-Zac Lumsden, Grand Mercure Auckland

41: AUSTRALIAN GENERAL MANAGER

Sponsored by Sealy Posturepedic
WINNER:
-Jennifer Brown, InterContinental Sydney, NSW
HIGHLY COMMENDED:
-Emma Hynes, TFE Hotels, NSW
-Jesse Kornoff, Mount Lofty House, Crafers, SA
-Michael Collis, Mayfair Hotel, Adelaide, SA

42: SERVICE TO THE COMMUNITY
Sponsored by Blue Mountains International Hotel Management School
WINNERS:
-Accor
-Marriott International Fiji
-Quest Apartment Hotels
HIGHLY COMMENDED:
-Atura Blacktown, NSW

43: HOTEL BRAND OF THE YEAR

Sponsored by Sealy Posturepedic
WINNERS:
-Hilton
-Ovolo Hotels
HIGHLY COMMENDED:
-Little National
-QT Hotels and Resorts

44: ACCOMMODATION CHAIN OF THE YEAR
Sponsored by Intrust Super
WINNERS:
-InterContinental Hotels Group
-Quest Apartment Hotels
HIGHLY COMMENDED:
-Accor
-Hyatt Hotels and Resorts

45: AUSTRALASIAN HOTEL OF THE YEAR

Sponsored by Sealy Posturepedic
WINNERS:
-qualia, QLD
-Sofitel Sydney Darling Harbour, NSW
HIGHLY COMMENDED:
-Peppers Cradle Mountain Lodge, TAS
-The Ritz-Carlton, Perth, WA

46: AUSTRALASIAN HOTELIER OF THE YEAR

Sponsored by HM Magazine
WINNER: Heidi Kunkel, Hilton
HIGHLY COMMENDED:
-Barry Robinson, Wyndham Destinations
-Jure Domazet, Doma Group
-Simon McGrath, Accor

47: ASIA-PACIFIC HOTELIER OF THE YEAR

Sponsored by HM Magazine
WINNER:
-Michael Issenberg, Accor
HIGHLY COMMENDED:
-Alan Watts, Hilton
-Craig S. Smith, Marriott International
-David Udell, Hyatt Hotels and Resorts

48: HALL OF FAME
Sponsored by HM Magazine
RECIPIENT:
-Michael Issenberg, Accor

Website: www.theholidayandtravelmagazine.blogspot.com.au

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