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| Air India team celebrating multiple accolades at the 2026 APEX, PAX International, and TravelPlus awards |
The awards demonstrate how Air India's ongoing investment in customer experience is being recognised not only by passengers but also by leading global aviation organisations and industry experts.
As the airline continues modernising its fleet and expanding its international network, these accolades reinforce its growing reputation as one of the world's most exciting full-service airlines.
Global Recognition for an Airline in Transformation
Over the past several years, Air India has embarked on one of the aviation industry's most ambitious transformation programmes.
The airline has introduced new aircraft, refurbished cabins, enhanced digital technology, improved lounges, upgraded inflight products and expanded international services, all designed to deliver a world-class travel experience.
The latest international awards acknowledge the progress already achieved while highlighting the airline's focus on continuous improvement across every stage of the passenger journey.
From boarding to arrival, Air India is creating an experience that combines contemporary comfort with the warmth of traditional Indian hospitality.
Award-Winning Hospitality Above the Clouds
Among Air India's most celebrated achievements is its recognition by the Airline Passenger Experience Association (APEX), one of the aviation industry's most respected organisations dedicated to passenger experience.
The airline received the prestigious APEX Best Onboard Beverage (Hot) Award for its popular Cutting Chai, served in First Class and Business Class on international flights.
More than simply a cup of tea, Cutting Chai has become a signature part of the Air India experience, offering travellers an authentic taste of India while cruising at 35,000 feet.
The award recognises how thoughtful cultural touches can create memorable moments that remain with passengers long after their journey has ended.
Inflight Entertainment That Rivals the Best
Air India also received the APEX Best Entertainment – Central and Southern Asia Award, recognising the quality and diversity of its onboard entertainment system.
Passengers now have access to more than 3,000 hours of entertainment, including over 1,500 hours of video content and an equally extensive audio library.
The collection includes blockbuster Hollywood films, Bollywood favourites, international television series, documentaries, music, podcasts and regional language productions, ensuring travellers of every age and interest remain entertained throughout their flight.
The airline continues investing in digital technology that enhances the onboard experience while meeting the expectations of today's connected global traveller.
Luxury Comfort Recognised by International Experts
Premium cabin comfort has also earned Air India prestigious international recognition.
The airline received the PAX International Readership Award for Best First Class Bedding and Soft Products in South Asia, reflecting significant improvements made to premium cabin comfort.
Luxurious bedding, carefully selected fabrics, elegant design and enhanced sleeping amenities now help create a more restful experience on long-haul international flights.
These thoughtful upgrades contribute to improved passenger wellbeing while reinforcing Air India's commitment to delivering world-class comfort from take-off to landing.
Technology Enhancing Every Journey
Innovation continues to play a central role in Air India's transformation.
The airline received the PAX Tech Readership Award for Best Inflight Entertainment and Connectivity in South Asia for its Vista Stream wireless entertainment platform.
Vista Stream allows passengers to access a wide selection of entertainment directly on their own smartphones, tablets and laptops without requiring seatback screens.
Offering movies, television programmes, podcasts, music and regional entertainment, the platform provides flexibility, convenience and reliable onboard connectivity that today's travellers increasingly expect.
Premium Comfort Beyond Business Class
Air India's commitment to enhancing the travel experience extends well beyond its premium cabins.
The airline received the TravelPlus 2026 Gold Award for Premium Economy Bedding and Comfort Products, recognising significant investment in improving comfort for one of aviation's fastest-growing travel segments.
Premium Economy passengers now enjoy thoughtfully designed seating, upgraded bedding and enhanced amenities that bridge the gap between Economy and Business Class while offering outstanding value for long-haul travellers.
The award highlights Air India's belief that premium comfort should be accessible to a wider range of passengers.
Fine Champagne Recognised Among the World's Best
Air India's carefully curated onboard beverage programme also received international acclaim at the prestigious Cellars in the Sky Awards 2026.
The airline earned a Silver Award in the Business Class Sparkling Wine category for serving Charles Heidsieck Brut Réserve Champagne.
Judged through independent blind tastings by internationally respected wine experts and Masters of Wine, the champagne achieved an impressive score of 95 out of 100.
This recognition places Air India alongside many of the world's leading international airlines renowned for exceptional inflight dining and beverage service.
Building a World-Class Airline for Global Travellers
These prestigious awards represent much more than industry recognition.
They reflect the dedication of thousands of Air India employees working across cabin service, engineering, catering, technology, customer experience and product development to deliver consistently higher standards.
Every enhancement, from authentic Indian hospitality and award-winning beverages to innovative entertainment systems and luxurious bedding, contributes to a more enjoyable travel experience.
As Air India continues investing in new aircraft, modern cabins, digital innovation and expanded international connectivity, passengers can expect even greater improvements in the years ahead.
For travellers exploring India or connecting across the airline's growing global network, Air India's award-winning transformation offers a compelling combination of comfort, service, technology and hospitality that is increasingly earning recognition among the world's finest airlines.
Air India
Web https://www.airindia.comAir India Inflight Experience https://www.airindia.com/in/en/flying-with-us.html
Air India Maharaja Club https://www.airindia.com/in/en/maharaja-club.html
Airline Passenger Experience Association (APEX) https://apex.aero
PAX International https://www.pax-intl.com
TravelPlus https://travelplus.org
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