Quang Ninh: Attracting guests from the quality of accommodation services

Green Dragon hotel staff (Bai Chay ward,
Ha Long city) prepare rooms for guests

In the tourism service chain of Quang Ninh, accommodation facilities occupy an extremely important position, which is one of the driving forces to attract tourists and increase competitiveness. Accommodation facilities in the province are well-invested from facilities to human resources, increasingly affirming professionalism and high-class service quality.

As one of the new hotels that came into operation in April, À La Carte Ha Long is the tallest hotel in the city with a view of Ha Long Bay, luxuriously designed space and spaciousness. Mr. Lee Sang Dae, Service and Marketing Director of À La Carte Ha Long Hotel, said: To ensure service quality during peak season, the unit pays attention to staff training and recruiting experienced staff. The most important thing, the unit creates a team of professional 5-star hotel operators and always maintains service quality. At the same time, building many programs with attractive prices to serve large groups, making the most of the beach space to organize outdoor activities as well as large banquet rooms at the hotel, 8 restaurant service complexes...

With the characteristic of being the tourism center of the province, Ha Long City currently has over 660 tourist accommodation establishments with a full range of segments, providing high-class services, best serving all the needs of tourists. Many large corporations have come to Ha Long to invest in building a system of 5-star hotels, such as: Muong Thanh Hotel, Wyndham Legend Ha Long, Vinpearl Resort & Spa Ha Long... The hotels are designed with over 250 spacious luxury rooms, with private balconies or panoramic windows. Each room is elegantly and delicately designed with full equipment. At the hotel, there are also diverse and rich services, such as: four-season swimming pool, children's play area, spa services, massage, gym with fresh space close to nature, ... with a team of professionally trained service staff to bring satisfaction to visitors.

Not only in Ha Long, accommodation services in the province are constantly being upgraded, bringing maximum convenience to visitors. In the sea and island areas, the increasingly developed accommodation infrastructure has attracted a large number of tourists to visit and travel. As in Co To, there are currently 162 accommodation establishments with over 2,500 rooms assessed and ranked. In the first 6 months of this year, Co To welcomed about 220,000 visitors, estimated revenue of 575 million VND. The average length of stay of tourists is about 1.7 nights.

In Van Don, it is developing high-quality tourism business services with a system of accommodation establishments rated from 3 stars or more in 2 main areas: Cai Bau island tourist area (a tourist resort and coastal service including Ha Long, Van Yen, Binh Dan, Doan Ket, Dai Xuyen, Dong Xa and Cai Rong communes); Sea and island tourist area (communities Ngoc Vung, Quan Lan, Minh Chau, Ban Sen, Thang Loi; Bai Tu Long National Park, Bai Tu Long Bay).

Currently, in Van Don district, there are 176 tourist accommodation establishments with 2,243 rooms and about 100 restaurants and eateries. According to Ms. Ly Thanh Nguyen, Head of the Culture and Information Department of the district, in order to ensure the quality of service, to meet the dining and accommodation needs of tourists, all facilities are invested in repairing, upgrading, improving rooms, and improving service quality. Units are inspected and installed with additional safety conditions for fire and explosion prevention; signed with the authorities to ensure food safety and hygiene and publicize the prices of services, meals and types of seafood in accordance with regulations.

In Mong Cai City, from the beginning of June until now, every weekend, the hotels in the area have reached 100% exploitation capacity, the number of bookings has reached August. In the first 6 months of 2023, Mong Cai city continues to be an attractive tourist destination with a total number of tourists reaching nearly 1.1 million, an increase of nearly 2 times compared to 2022. Total state budget revenue from tourism and services of Mong reached more than 58 billion VND.

According to the Quang Ninh Department of Tourism, in the province, there are 1,654 tourist accommodation establishments with 33,593 rooms that have been classified, of which 108 are 3-5 star hotels of equivalent size (from 50 rooms or more) with 13,016 rooms. In addition, there are 500 cruise ships to visit, stay overnight on Ha Long Bay, and hundreds of restaurants and food establishments to serve tourists.

The famtrip group visited the new hotel in Minh Chau
commune, Van Don district to include in the pick-up tour

Mr. Pham Ngoc Thuy, Director of Quang Ninh Department of Tourism, said: Accommodation business plays an important role in tourism development. Because this is what makes a good first impression on visitors, one of the important bases that determine the success of the trip, and at the same time, create competitiveness for the destination. During the peak summer tourist season, the Department of Tourism continues to promote the state management of tourism activities in the area, strengthens inspection, supervision, and guides the tourist accommodation business units to strictly abide by the provisions of the law, continues to propagate and mobilize the units to build tourist accommodation establishments to ensure the criteria for recognition of the type and grade of the hotel and the voluntary registration regulations. At the same time, strengthen the organization of training courses, in-depth training on tourism operations for managers and service staff; organize contests, visits, learn from typical hotel and tourist accommodation business models in the province in order to improve skills and professional knowledge for each tourist accommodation establishment in the area...

*Hoang Quynh

Quang Ninh electronic newspaper - baoquangninh.com.vn
Key word: #Quang Ninh, #Lodging, #Business Travel, #accommodation facility,