Firstly, from the team at ITS, we appreciate your understanding and patience as we respond to your many questions and requests for changes to itineraries, cancellations and new bookings. The industry has been turned upside down, and with that has come the loss of many jobs. This has meant that some of the main decision makers with suppliers are now gone, or in hibernation making it slower for us to get you the answers you seek. However, our team are continuing to do our best.
In addition, ITS Vietnam is making the best use of this time to upgrade our skills in communication, products, website and ways in which we can support your business post the Corona Virus. We want to be ready for a new generation in travel once the borders open.
To that end, here are a few things you can count on:
1. ITS Vietnam, while working from home bases is fully functioning.
2. Any and all tours, for groups or FIT travellers you have booked with us, can and will be fulfilled as per your expectations, based on the dates we can confirm. Of course, once travel bans lift.
3. You have a team of professionals you can reach out to during this time to assist you with your own programs. Send us an email to info@itsvietnam.com and we will respond to your enquiry as always.
4. In the coming weeks you will see new resources available on our website which we hope will help support your business in the future. We will notify you of when these are accessible in due course.
WE ARE HERE FOR THE LONG HAUL. You can count on us.
Last but not least, we would like to give you a quick snapshot of the current coronavirus situation in Vietnam as of 18:00 on April 7th, 2020. Many staying foreigners address that they feel safer to be in Vietnam during this time and trust our local government’s approach in fighting this pandemic.
In closing, it has to be said, we are all learning new ways to cope during this time and we value your support and appreciate the hardship you are going through.
You are not alone, the ITS Team is here for you.
If you have changed your email, or someone else now looks after your company communications if you could please email us here info@itsvietnam.com and update us we would be most grateful.
Kind regards,
Thuy Tran, CEO ITS Vietnam
Hanoi: Suite 1705 – Artex building, 172 Ngoc Khanh, Ba Dinh, Vietnam.
+84 24 62514052 | Hotline: +84 9 3663 1705 | info@itsvietnam.com
http://itsvietnam.com/
Last but not least, we would like to give you a quick snapshot of the current coronavirus situation in Vietnam as of 18:00 on April 7th, 2020. Many staying foreigners address that they feel safer to be in Vietnam during this time and trust our local government’s approach in fighting this pandemic.
| New cases on 07 April | 4 |
| Confirmed infections | 249 |
| Recovered cases | 122 |
| Deaths | 0 |
| Suspected cases | 2,601 |
| Quarantined | 85,295 |
In closing, it has to be said, we are all learning new ways to cope during this time and we value your support and appreciate the hardship you are going through.
You are not alone, the ITS Team is here for you.
If you have changed your email, or someone else now looks after your company communications if you could please email us here info@itsvietnam.com and update us we would be most grateful.
Kind regards,
Thuy Tran, CEO ITS Vietnam
Hanoi: Suite 1705 – Artex building, 172 Ngoc Khanh, Ba Dinh, Vietnam.
+84 24 62514052 | Hotline: +84 9 3663 1705 | info@itsvietnam.com
http://itsvietnam.com/
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