Wednesday 18 March 2020

Tanoa Hotel Group Special Notice: Coronavirus (COVID-19)

Tanoa Plaza Hotel Suva
Tanoa Group wishes to advise increased flexibility for those whose travel plans may be affected by the response to coronavirus (COVID-19).

As of today there have been no reported cases of COVID-19 in Fiji, Samoa, and Tonga however a number of additional in-house measures have been put in place by Tanoa Hotel Group to ensure the highest standards of hygiene are maintained. We are carefully following the guidelines provided by government health officials and the World Health Organisation and monitoring developments to protect our staff, our guests and the general public.

Our flexible booking policies ensure you can book with confidence and not be penalised if you cancel within 48 hours of your arrival. In addition to this, Tanoa Hotel Group will:

* Any reservation made direct with the hotel scheduled for arrival before April 30, 2020 can be changed or cancelled free of charge up to 48 hours before a guest’s schedule arrival. Please phone the hotel if you wish to change your booking. Details of each hotel can be found on our Contact Page.
* For bookings made by a travel agent or online booking platform, guests are advised to please contact the agent or booking platform directly.
* All new reservations made between today and April 30, 2020 for any future arrival date can be changed or cancelled at no change up to 48 hours before the scheduled arrival.

Tanoa Hotel Group is committed to delivering excellent customer service every day. If you are travelling now or in the future, we are ready to welcome you and ensure you have an exceptional and enjoyable stay.

Tanoa Hotel Group
Tanoa Plaza Hotel, Suva
Tanoa International Hotel, Nadi
Tanoa Skylodge Hotel, Nadi
Tanoa Apartments, Nadi
Tanoa Waterfront Hotel, Lautoka
Tanoa Rakiraki Hotel, Rakiraki
Tanoa Tusitala Hotel, Apia
Tanoa International Dateline Hotel, Nuku'alofa
Russell Cottages, Bay of Islands

Tanoa Hotels,
Level 2, 6-8 Edward Wayte Place, Grafton
Level 2, 6-8 Edward Wayte PlaceAuckland, Auckland 1023, New Zealand

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