Spanning Cambodia, China, Lao PDR, Myanmar, Thailand and Viet Nam, the Greater Mekong Subregion (GMS) is an important tourism destination offering extraordinary cultural heritage, historic cities, spectacular landscapes, diverse cuisines and unique travel experiences.
The Mekong Tourism Coordinating Office (MTCO), together with Agoda, the Global Sustainable Tourism Council (GSTC), educational institutions and national tourism authorities, is helping local tourism businesses and industry professionals prepare for the changing demands of international travel.
Digital Training Helps Local Hotels Reach International Travellers
One important area of cooperation is improving the digital capabilities of smaller accommodation providers.
In Lao PDR, the Mekong Tourism Coordinating Office, Agoda and the Ministry of Culture and Tourism delivered an e-commerce training programme in Vang Vieng on 8 October 2026.
The programme provided practical guidance for local two, three and four-star hotels on improving their visibility in the online travel marketplace.
Training covered online travel agency listings, room availability, pricing strategies, promotional offers, customer reviews and digital tools to improve occupancy and revenue.
A similar programme was delivered in Siem Reap, Cambodia, on 22 October 2026, in collaboration with the Siem Reap Provincial Department of Tourism and Agoda. The training brought together 25 participants from local accommodation businesses.
These initiatives help smaller hotels compete more effectively online and connect with international travellers searching for accommodation throughout the Mekong region.
Sustainable Tourism Training Expands in Lao PDR
Sustainability is another important priority for tourism development across the Greater Mekong Subregion.
The Global Sustainable Tourism Council, Agoda and the Skills for Tourism, Agriculture and Forestry (STAF) Programme are working to expand access to the Sustainable Tourism Academy in Lao PDR.
The initiative makes sustainability education more accessible to local tourism professionals through Lao-language learning resources and practical training.
The academy provides knowledge and guidance on sustainable hotel management, environmental responsibility, cultural preservation and positive economic and social impacts.
By helping accommodation providers understand and implement recognised sustainability practices, the programme supports responsible tourism development and encourages businesses to protect the destinations and communities that attract visitors.
China Strengthens Regional Tourism Education
Yunnan Minzu University in China is also contributing to regional tourism skills development through its international tourism training initiatives.
In October 2026, the university hosted an advanced training programme for international tourism professionals working in the Lancang-Mekong River region.
The programme attracted more than 60 participants and covered nine learning modules, including international tourism policies, cross-cultural service, industry innovation, destination marketing, talent development and regional cooperation.
Through specialist instruction, case studies, practical activities and professional exchanges, the initiative aims to strengthen tourism knowledge and encourage closer cooperation between countries throughout the region.
Cambodia Invests in Professional Hospitality Standards
In Cambodia, the Ministry of Tourism and P.S Hospitality Group are working together to improve hospitality skills and service standards.
A two-day luxury hotel service training programme took place in Poipet City, Banteay Meanchey Province, on 15 and 16 October 2026.
Approximately 40 hotel department heads and employees participated in the programme, which focused on professional service delivery, courtesy, attentiveness and improving the guest experience.
The initiative highlights the importance of developing a skilled hospitality workforce capable of meeting the expectations of both domestic and international visitors.
Building a Stronger Future for Greater Mekong Tourism
Together, these partnerships demonstrate how regional cooperation and investment in professional development can strengthen tourism across the Greater Mekong Subregion.
From improving online hotel bookings and digital marketing to developing sustainable hospitality practices and professional customer service, the initiatives are helping local businesses become more competitive.
For international travellers, a stronger tourism workforce means better visitor experiences, more professional accommodation services and greater opportunities to discover the remarkable destinations, cultures and communities of the Mekong region.
By investing in people, knowledge and collaboration, the Greater Mekong countries are building a stronger foundation for inclusive, responsible and sustainable tourism growth.Mekong Tourism Coordinating Office (MTCO)
Website: https://mekongtourism.org/Email: info@mekongtourism-mtco.org
Address: c/o Department of Tourism, 6th Floor, Government Complex Building C, Chaeng Watthana Road, Thung Song Hong, Lak Si, Bangkok 10210, Thailand.
Further information:
Lao PDR e-commerce training
Cambodia e-commerce training
Global Sustainable Tourism Council
Agoda
Yunnan Minzu University tourism training
Cambodia hospitality training
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