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| Melbourne |
The summit will unite airport executives, customer experience specialists, technology innovators and aviation industry partners from around the world to examine how airports are transforming the passenger journey and creating better experiences for travellers and employees.
The event is expected to attract more than 800 delegates to Victoria and generate an estimated $5 million in economic contribution to the state’s visitor economy.
A Global Aviation Showcase for Melbourne
The ACI Airport Experience Summit provides an international platform for airport leaders to discuss emerging aviation trends, operational challenges and the future of passenger experience.
Delegates will explore developments in technology, airport operations, customer service, accessibility, sustainability and airport design, while sharing ideas about how airports can respond to changing traveller expectations.
As Australia’s busiest 24-hour airport, Melbourne Airport provides a fitting backdrop for an event focused on the future of airport experiences.
Melbourne Airport Preparing for the Future
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| Melbourne Airport |
Future projects include a new runway, an expanded international terminal and new ground transport facilities. These developments are designed to increase capacity and improve the overall airport experience as passenger numbers grow.
The airport is also recognised for its focus on accessibility, customer service, digital transformation and sustainability, making Melbourne a natural location for international aviation leaders to exchange ideas and examine innovative approaches.
Business Events Delivering Economic Impact
The successful bid was led by the Melbourne Convention Bureau in partnership with Melbourne Airport, with support from the Victorian State Government and Tourism Australia.
The summit strengthens Melbourne’s reputation as an international business events destination and reinforces Victoria’s position as a hub for global conferences and industry gatherings.
For Melbourne, the benefits extend beyond the conference itself. International delegates are expected to stay in local hotels, dine in restaurants, explore attractions and experience the city and wider Victorian tourism offering.
The event also creates opportunities for international aviation relationships, knowledge exchange and potential long-term business connections.
Connecting Aviation Leaders with Melbourne
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| Julia Swanson |
Melbourne Convention Bureau Chief Executive Julia Swanson said the event would provide an opportunity to showcase Melbourne and Victoria to influential aviation leaders while delivering lasting economic and industry benefits.
Melbourne Airport Chief Executive Officer Lorie Argus welcomed the opportunity to host the summit, highlighting the airport’s major expansion program and its focus on accessibility and customer service.
Minister for Major Events Anthony Carbines also highlighted Melbourne’s globally connected airport and investment in future infrastructure as key strengths for hosting the international gathering.
Melbourne Welcomes the World of Aviation
The ACI Airport Experience Summit 2027 will provide more than a meeting place for airport professionals. It will give Melbourne an international stage on which to demonstrate its approach to aviation, innovation, infrastructure and visitor experience.
With hundreds of international delegates expected to attend, the summit will further strengthen Melbourne’s position as one of Australia’s leading destinations for global business events and international industry conferences.
Melbourne Convention Bureau
Website: https://www.melbournecb.com.au/Melbourne Airport
Website: https://www.melbourneairport.com.au/Address: Melbourne Airport, Victoria, Australia
Tourism Australia
Website: https://www.australia.com/For more travel inspiration read the daily online "The Holiday and Travel Magazine" https://theholidayandtravelmagazine.blogspot.com/
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