The group recently launched the Kempinski White Glove Service with its hotels following a 70-page guide of rules that apply to procedures for the arrival of guests, the furnishing of public areas, food and drink, and housekeeping.’
Created in 1897, Kempinski Hotels is Europe’s oldest luxury hotel group and now comprises a portfolio of 76 five-star hotels and residences in 34 countries in Europe, the Middle East, Africa, Asia and the Americas.
Eva-Maria Panzer at evamaria.panzer@kempinski.com
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