Key findings from the survey include:
- Estimated total visitor expenditure in Sydney in 2013-2014 was $479.4 million. Domestic passengers accounted for 83% of cruise passenger expenditure ($361.7 million). International passengers accounted for 17% ($73.9 million). Crew expenditure reached $43.8 million (9% of total visitor spend)
- Sydney was the main starting and finishing point for many cruise passengers. Most domestic passengers began their cruise in Sydney (80%) and finished their cruise in Sydney (79%). A third of international passengers finished their cruise in Sydney (33%) and 11% began their cruise in Sydney
- More than a third of international cruise passengers who visited Sydney were from the USA (35%), followed by the United Kingdom (22%) and other Europe (15%)
- Almost 60 per cent of domestic passengers who boarded cruise ships in Sydney were NSW residents (57%) with more than a quarter residing in Sydney (26%)
- The most popular activities undertaken by cruise passengers in Sydney were visiting attractions (81%) followed by shopping (46%) and dining (35%)
- Passengers who travelled outside of Sydney on a day trip were most likely to have visited the Blue Mountains (12%), Central Coast (6%) and the South Coast (6%)
- Overall satisfaction amongst cruise passengers with Sydney was very high with 97% of passengers and 98% of crew being “very satisfied” and “satisfied”. The highest rated aspect of their experience was the variety of things to see and do in Sydney.
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