Monday 2 November 2015

Japan offers multilingual assistance with rise in foreign tourists

Japan tourism has come with a multilingual assistance which is accessible 24 hours. The boom in foreign tourism has set the local government to plan a translation of the Japanese language. The hotline is accessed by staff of the hotels or car rentals and restaurants to help tourists with their queries. For the rest there is a direct link with call centres that help visitors with their language barriers. According to the Japan National Tourism Organisation number of international visitors to Japan has gone up by 1.82 million, a sharp 64 per cent higher than the previous year.

The authorities have also looped in private holdings who are running the call centres. The staff will be responsible in helping the tourists with basic needs like even looking for a doctor. A number of private companies are coming up offering assistance; a company is offering 13 languages which include Russian and Indonesian. This facility will offer basic assistance to travelers and will make their visit to Japan friendlier.

The government is also launched a Smartphone app in the southern Saga Prefecture, which will help tourists to directly connect to operators. The app also includes services from the police and fire department.

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