All the latest digital technologies give increasing control into the hands of consumers, travel suppliers and packagers must stay current with the rapid pace of change to leverage online opportunities while delivering a slick, user-friendly experience that builds customer satisfaction and loyalty.The eTravel Summit, being staged on April 17th as part of Melbourne’s three-day eCommerce Conference & Expo, offers a full day of expert commentary on the latest practices and tools being used to engage with travellers and drive sales.
Presentations will discuss strategies to deliver an outstanding online experience, explore the power of mobile and social media platforms for developing customer intimacy and maximising conversion, and consider innovative tools to enhance content creation, optimise business processes and leverage sales opportunities.
Keynote speakers will include:
• Bill Bernahl, Vice President eCommerce at Hyatt;
• Jo Boundy, Head of Internal & Digital Communication at Qantas;
• Phoebe Greenacre, Consumer & Digital Marketing, Contiki Holidays Australia;
• Dan Seligson, Founder of digital agency, CVR New York;
• Richard Eastes, Director and Founder of Australia’s leading car rental aggregator, Vroom Vroom Vroom;
• Andreas Lihv, eCommerce Executive at Q-Structure LLC; and
• Renee Welsh, CEO of GoDo and Travel.com.au.
The eTravelSummit is part of the eCommerce Conference & Expo, a two day, multi-track conference featuring world-renowned experts, leading suppliers and fascinating case studies of companies that are leading the way in leveraging the digital revolution to grow their business and access new markets.
Held at the Melbourne Convention and Exhibition Centre from April 16-18, 2013, the event is Victoria’s largest eCommerce event aimed at helping businesses stay up-to-date with the different technologies, trends and insights they need to ensure their success in the online economy.
In addition to the conference, the event features:
20 peer to peer Roundtable Discussions
• Four highly targeted digital summits focusing on the banking & finance, travel, media and government sectors;
• 20 peer to peer Roundtable Discussions
• Three in-depth pre-conference workshops on Web Design & Usability, SEO & SMO, and eCommerce Essentials;
• Three in-depth pre-conference workshops on Web Design & Usability, SEO & SMO, and eCommerce Essentials;
• Two free on floor educational theatres designed to help business new to online get going!; and
• Free visitor access to the Keynote presentations to learn from the world’s best ecommerce professionals.
Visit the eCommerce Conference & Expo Melbourne website
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