All guestrooms and suites include complimentary Wi-Fi Internet access, satellite cable on 40-inch LED televisions, mini bar, sofa settees, lounge tables and much more. The modern bathrooms are fitted with Toto washlets, while the shower cubicle is decorated with an endless knot motif. Every shower cubicle is fitted with a washbasin that caters to guests’ needs as they acclimate to the altitude. All suites and apartments are fitted with bathtubs and televisions in the bathroom, as well as a decorative mini bar and cabinet.
The hotel guestrooms are divided into eight main categories:
- Deluxe (43 square metres) 191 Rooms
- Premier (56-64 square metres) 30 Rooms
- Horizon Club (43-54 square metres) 41 Rooms
- Executive Suite (86 square metres) 14 Rooms
- Deluxe Suite (124 square metres) 2 Rooms
- Presidential Suite (250 square metres) 1 Room
- One-Bedroom Apartment (86 square metres) 6 Rooms
- Two-Bedroom Apartment (171 square metres) 4 Rooms
HORIZON CLUB
Access to the Horizon Club Lounge and its complimentary services is available to hotel guests staying in the Horizon Club Room category and above. The cosy lounge is located on Level 2 and offers guests an intimate garden view.Horizon Club guests’ exclusive benefits include:
- Late check-out until 4 p.m.
- Private check-in and check-out in the Horizon Club Lounge
- Complimentary buffet breakfast in the Horizon Club Lounge
- Complimentary evening cocktails and canapés in the Horizon Club Lounge
- Complimentary coffee, juice, and soft drinks during the day
- Horizon Club concierge services
- Complimentary daily international newsprint
- Complimentary pressing of one suit upon arrival
- Complimentary use of the Horizon Club Lounge’s private meeting room for two hours
DINING AND ENTERTAINING
The hotel offers Shangri-La's signature dining concepts with Shang Palace and its all-day dining restaurant, Altitude. It also introduces unique food and beverage concepts, such as the Lodgers Lounge and Shambala. The outlets all show appreciation for Tibetan culture and Lhasa’s unique landscape.Lodgers Lounge
Lodgers Lounge is the epicentre of the hotel lobby. Located on Level 3, the lounge is partially surrounded by sheer screens. The concept for the floor plan derives from one of the most spiritual references in Tibet, the Mandala. The warm tones and earthy colours are inspired from Thangka, a traditional painting.Drawing guests to the centre of the room is the centrepiece of Lodgers Lounge, an astonishing 6.5metre chandelier. With the raised platform below, the bell-shaped chandelier is reminiscent of a prayer wheel. It is engulfed in red fabric with bronze details, symbolising Tibetan prayer flags. The large gold mesh medallions on the wall are in the shape of the number eight, which in Chinese culture signifies fortune and wealth. Guest can relax under high ceilings and enjoy the breeze as they savour snacks and beverages in the lounge. They can also unwind on the outdoor patio, while taking in the mountain views.
Altitude
Sharing a patio with Lodgers Lounge is Altitude, the hotel’s all-day dining restaurant. Diners can enjoy a lavish buffet for breakfast and dinner. Lunch will be strictly a la carte with a variety of options. Hints of Tibetan wood carvings and chest-like shelving highlight this contemporarydesign restaurant.At Altitude, guests will find a variety of local and international cuisines. The liveaction, open-show kitchen format is a signature concept of Shangri-La Hotels and Resorts worldwide. The Cold and Seafood Station features fresh imported seafood, imported cheese, special local cheese and cold cuts sliced on the spot. The Grill Station heats things up with yak steaks, yakitori, grilled seafood and other grill specialties.
For a taste of local and Chinese cuisines, guests will find Asian comfort food at the Noodle and Dim Sum Station. Favourites include a selection of authentic dim sum, Tibetan noodles and an assortment of Tibetan dumplings called momo. To complete the culinary journey, the Dessert Station showcases traditional Tibetan desserts, such as barley bread and cake, while also offering a variety of Western desserts.
Shambala
Also located on Level 3 is the hotel’s signature dining concept, Shambala. This bar and lounge features many seating options; a dining area, lounge, bar seats and outdoor patio. This Tibetan-Yunnan tapas bar and lounge’s menu pays homage to the region by featuring authentic Tibetan cuisine. Signature dishes include Roast Lamb marinated in Tibetan Yoghurt and Baked Bacon wrapped in Ground Rice Cubes.Guests will also find a variety of traditional Yunnan dishes on the menu. The restaurant’s warm interior is dimly lit by lights reminiscent of oil lanterns carried by monks, while the walls are draped in Tibetan hand-crafted carpets. Other Tibetan influences include decorative metal fixtures across low ceiling beams and the repetitive use of the endless knot.
Shang Palace
Shang Palace, a Shangri-La signature restaurant, serves authentic Cantonese and Sichuan cuisines in a contemporary setting. The restaurant blends traditional Chinese and Tibetan styles and provides guests an inviting space to enjoy a meal. Ideal for intimate gatherings, the restaurant offers ten lavishly decorated private dining rooms.WELL-BEING AND HEALTH FACILITIES
The hotel is designed to maximise comfort at high altitude by offering expansive health and wellness facilities. Keeping guests’ needs in mind, the hotel has a complete clinic with professional staff. The clinic is open 24 hours a day.CHI, The Spa
The hotel has a Shangri-La signature outlet, CHI, The Spa. At CHI, guests can unwind with one of the spa’s signature massages, facials or treatments. An ideal space to rejuvenate after a long day of exploring the city, the spa offers guests comfort in one of ten private rooms. Keeping with the original CHI Spa concept, the private rooms are all named after ten Tibetan auspicious symbols.Health Club
For guests who have acclimated and want to hit the gym, the hotel has a fully equipped gym with a 22-metre indoor swimming pool. From large glass windows, guests can enjoy the garden view as they swim or relax by the pool.BANQUETING AND CONFERENCE VENUES
For destination meetings and events, organisers will find ballrooms and function spaces ranging from 81 to 1,215 square metres. Spread across two floors, the hotel offers the city’s largest five-star international conference and banqueting facilities. Whatever the requirement, the hotel’s professional Events Management team will always be on hand to ensure the successful conclusion of events.Grand Ballroom
Spanning over 1,215 square metres with 6.8-metre ceilings, the Grand Ballroom is the largest in the city. Upon entering the foyer, guests will find hand-carved ceiling decorations, chandeliers with exquisite details and a small terrace with Potala Palace views.Guests will then enter through the grand turquoise-coloured doors and be greeted by breathtaking artwork. The two-dimensional lotus painting immediately draws them into the ballroom. The blues and golds of the painting complement the carpet that carries the endless knot motif. The eves of the Grand Ballroom are inspired by the Jokhang Temple, while the ceiling is covered in wallpaper using a gold brush technique. The Grand Ballroom is also the only Grand Ballroom in the city with a quaint terrace that offers mountain views.
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