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Session Topics 会议主题
Panel Discussion 小组讨论会
Corporate Travel, Meeting & Events Industry Outlook For 2021
后疫情时期：商务差旅和活动会议行业的变革与展望
4 August, Tuesday | 8月4日，星期二 | 9-10am (GMT+8)
When will China’s corporate travel rebound and what does its new recovery trajectory look like? How will the country’s travel bubble strategy evolve beyond official and essential trips? Which are the likely regional and international markets to first experience the return of China’s inbound and outbound business and meetings & events travel? In what way are corporate travel executives revisiting their policies and budget, and what are the new motivations to support the value and role of business travel for the rest of this year and the year ahead. Join us in this forum of perspectives with leading industry stakeholders.
中国商旅行业何时会反弹，新的复苏轨迹又会是如何？中国的旅游刺激战略将如何激发官方和必要的旅行之外的商旅？哪些区域或国际市场将首先受到中国境内和境外商旅及会议活动行业回归的影响？企业商旅管理精英们该以何种形式对业务内的政策与预算重新进行审视，以及下半年及来年又有哪些支持商务旅行价值及其作用的新动向。盼与行业利益相关者一同加入此次论坛进行讨论.
Corporate Travel, Meeting & Events Industry Outlook For 2021
后疫情时期：商务差旅和活动会议行业的变革与展望
4 August, Tuesday | 8月4日，星期二 | 9-10am (GMT+8)
When will China’s corporate travel rebound and what does its new recovery trajectory look like? How will the country’s travel bubble strategy evolve beyond official and essential trips? Which are the likely regional and international markets to first experience the return of China’s inbound and outbound business and meetings & events travel? In what way are corporate travel executives revisiting their policies and budget, and what are the new motivations to support the value and role of business travel for the rest of this year and the year ahead. Join us in this forum of perspectives with leading industry stakeholders.
中国商旅行业何时会反弹，新的复苏轨迹又会是如何？中国的旅游刺激战略将如何激发官方和必要的旅行之外的商旅？哪些区域或国际市场将首先受到中国境内和境外商旅及会议活动行业回归的影响？企业商旅管理精英们该以何种形式对业务内的政策与预算重新进行审视，以及下半年及来年又有哪些支持商务旅行价值及其作用的新动向。盼与行业利益相关者一同加入此次论坛进行讨论.
Debate 辩论
The New Age of Corporate Travel:
AI, Personalisation and Vendor Innovations
商务旅行新时代：人工智能、个性化定制及供应商创新
5 August, Wednesday | 8月5日，星期三 | 9-10am (GMT+8)
The COVID-19 experience has thrust technology and digital adoption into the spotlight within a new contactless business-normal landscape. Artificial Intelligence (AI) is trending in service delivery to anticipate client needs and sustain their satisfaction. In the corporate service area, personalisation of services is likely to increase in demand as different companies seek custom solutions with varying requirements and focus. The choice of vendors would now include new KPIs that are innovation-driven with know-how, foresight and on-point solutions to help corporations navigate their policies and practices in the new age of corporate travel.
新冠疫情的这一次经验，将技术与数字应用推到了零接触的新商业常态聚光灯下。人工智能（AI）正在朝着推测客户需求并维持客户满意度的方向发展。在企业服务领域，随着各个公司对于方案订制细化出符合自身特性的不同指标，个性化服务的需求有可能面临增长。如今，供应商的选择将纳入以创新创意驱动为绩效考量指标，包括专业知识、远瞻性以及具有针对性的解决方案，以帮助企业在新的商旅时代驾驭其商旅管理政策并实践。
The New Age of Corporate Travel:
AI, Personalisation and Vendor Innovations
商务旅行新时代：人工智能、个性化定制及供应商创新
5 August, Wednesday | 8月5日，星期三 | 9-10am (GMT+8)
The COVID-19 experience has thrust technology and digital adoption into the spotlight within a new contactless business-normal landscape. Artificial Intelligence (AI) is trending in service delivery to anticipate client needs and sustain their satisfaction. In the corporate service area, personalisation of services is likely to increase in demand as different companies seek custom solutions with varying requirements and focus. The choice of vendors would now include new KPIs that are innovation-driven with know-how, foresight and on-point solutions to help corporations navigate their policies and practices in the new age of corporate travel.
新冠疫情的这一次经验，将技术与数字应用推到了零接触的新商业常态聚光灯下。人工智能（AI）正在朝着推测客户需求并维持客户满意度的方向发展。在企业服务领域，随着各个公司对于方案订制细化出符合自身特性的不同指标，个性化服务的需求有可能面临增长。如今，供应商的选择将纳入以创新创意驱动为绩效考量指标，包括专业知识、远瞻性以及具有针对性的解决方案，以帮助企业在新的商旅时代驾驭其商旅管理政策并实践。
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