The small lobby and reception area is welcoming, and is open 24 hours a day. I found the reception staff to be very kind and helpful. They checked me in smoothly and professionally. As this was my first time staying here they clearly explained the various features of the apartment hotel.
The compact apartment had a combined kitchen/diner/lounge area, bathroom/toilet and separate bedroom. All were spotlessly clean.
The living area was a comfortable place to relax in with a dining table, sofa, coffee table, lamps and flat screen TV with Foxtel channels.
The white and bright bathroom housed a shower, toilet, vanity basin and even a clothes washer and dryer. A good range of complementary Appelles Apothecary & Lab toiletries were provided.
The cafe/bar on the ground floor next to reception was a handy spot to grab a quick drink. Each morning I ate breakfast, where I chose a different menu option each morning. Each breakfast was delicious and came with fresh juice and barista coffee.
In addition to being new, the other great thing about the Punthill Northbank Melbourne Apartment Hotel is its location. It is located in Flinders Street, near Spencer Street. The location makes it within easy walking distance of all that Melbourne has to offer, including the Crown Casino complex, the Melbourne Convention and Exhibition Centre, DFO Southbank, and the Sea Life Aquarium. There is a tram stop right outside the hotel which is in the free tram zone. Trams 70, 75 and the City Circle 35 connect you with all the great retail and entertainment offerings in the Melbourne CBD.
Getting to the Punthill Northbank Melbourne Apartment Hotel is easy by several transport options. It is nearby the Southern Cross Station, where the country trains and the SkyBus from the airport go to. Car parking, arranged via reception, is available at a nearby car park.