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ITE HCMC 2014
Thursday, 10 May 2012
Qantas to Grow Domestic Flight Passengers in 2012/13
Qantas will increase its passenger capacity on domestic
Qantas, Jetstar and QantasLink routes during 2012/13 to strengthen its network
in the business and leisure markets.
It will bring in various changes, including aircraft
upgrades and additional frequencies, to provide greater choice and convenience
for customers. Some of these will include:
- Qantas will add extra services during peak
times on core east coast business routes between Sydney, Melbourne and
- The reintroduction of Boeing 747 services on
the Sydney-Perth route and more Airbus A330 services on the Melbourne-Perth
route will increase capacity in the east-west market and give more customers
access to the award-winning Skybed product in business class.
- Jetstar will increase capacity in its key
- QantasLink will increase capacity across Queensland with the introduction of F100 jet services
and Emerald, complementing Q400 services and providing cascaded growth in key
These measures will ensure that Qantas maintains its
profit-maximising 65 per cent market share, while retaining the flexibility to
adjust planned capacity growth according to market conditions.
Alan Joyce, Qantas Chief Executive Officer, said the Group was
focused on delivering the best network, frequency and service in every part of
the market."The Qantas Group's portfolio of airlines and the 8.5
million-member Qantas Frequent Flyer program give us a clear advantage over our
competitors.With Qantas we are targeting our key east coast and east-west
business markets - providing an international-standard flying experience on
Perth services operated by the Boeing 747 and Airbus A330.Jetstar continues to
focus on servicing important leisure markets and pursuing growth opportunities
across Australia, with significant capacity increases planned on major
routes.Over recent years we have invested consistently in our domestic
operations, with fleet renewal for both Qantas and Jetstar, the launch of
cutting-edge new check-in technology, the acquisition of Network Aviation to
serve the resources market and the trial of the 'Q Streaming' wi-fi inflight
entertainment system. Our corporate customers and frequent flyers have
responded positively - we are now seeing the most sustained levels of high
satisfaction in the domestic network since 2004."
"We also consistently lead in on-time performance,
having outperformed our competitor in 12 out of the past 15 months. We know
that network and frequency are key to customer satisfaction and the changes we
are announcing today mean we will offer even better service in both areas. Our
goal in the domestic market remains simple and consistent: we intend to retain
the market share that enables us to maximise profit. Alongside a comprehensive
transformation program for Qantas International and the continued growth of
Jetstar in Asia, our robust domestic
businesses position us strongly for sustainable growth over the long term."